Parents Need a Listening Ear, BUT “Please don’t talk to me like that!”

Even the most irate parents often want someone to listen to them more than they want someone to solve their problems. They may live in an environment where they feel no one listens. The structure of their workplace may not allow them to share their feelings, perspectives, or thoughts. And, honestly, many of the most […]

Here’s How to Manage Difficult Parents at School

One of the most daunting tasks that educators will face is interacting with hostile or aggressive parents. You or another faculty member did or said something to the parent or, more likely, his or her son or daughter. Being able to appropriately and effectively deal with parents in such situations is one of the most challenging tasks to face, […]