How Smart People Handle Difficult People

There is an art to everything, and when it comes to managing and navigating  difficult situations or difficult people, we can either fly by the seat of our pants or we can strategically identify the complexities of the chaos before us and emerge successfully untainted. The cliché, “Never let ’em see you sweat”, can be applied here as we maintain our composure, think logically, and avoid getting bogged down in the negativity. Intent and active listening skills enable us to hear the message being communicated, acknowledging and clarifying the message, and “““`

Travis Bradberry, a prominent thought leader for the ages, lends his perspective on being smart in the face of difficult people or situations. Follow the link below:

http://link.entrepreneur.com/click/9157891.138137/aHR0cHM6Ly93d3cuZW50cmVwcmVuZXVyLmNvbS9hcnRpY2xlLzI5MDM3Mj91dG1fc291cmNlPW5ld3NsZXR0ZXImdXRtX21lZGl1bT1lbWFpbA/58b4aabe2ddf9c40b1d79f75Baba15114